With over 20 years consulting experience in Quality Management, specifically with training organisations, we can design a new quality system, fix an old system but most importantly implement the principles of organisational efficiency and make the system work for you. We find that many Registered Training Organisations have really inefficient practices so we work with you to make the system fit your operation.

Our consulting services include assisting companies in:

  • Preparing to become a RTO
  • Designing complete quality management systems that suit their business
  • Maintaining a compliant system which is focussed on efficiency
  • Audit rectification work including AAT representation
  • Develop learning and assessment resources and strategies

Principal Consultant –  Mr Tony Feagan

Relevant qualifications
Started as a trainer and assessor in the mid 1980s and has since been involved in all aspects of the Vocational Education and Training sector including training and assessing, auditing, consulting, instructional design, quality and risk management, project management, administration and business development. He also developed the Improvement Tracking & Analysis (ITA) database specifically designed for RTOs to assist with the task of recording and tracking continuous improvements.

One of Australia’s most experienced RTO auditors with over 1200 audits conducted nationwide.

Has worked with hundreds of RTOs on business processes and compliance issues and is a regular speaker at professional development conferences around the country. He is currently an approved Auditor for various government agencies, an approved GTO Auditor, a Q-Ride Auditor and has been a judge for the Australian Training Awards.

Was part of the VET Reform Taskforce who conducted the consultations on the 2015 new standards when they were in draft form. His knowledge of a range of different training businesses was considered in the development of the standards to ensure they were able to be adopted by all RTOs. He is the author of the first industry publication The VET Gazette, written specifically for RTOs and is an expert in compliance and RTO regulation.

We work with RTOs on a daily basis to ensure they are managing their compliance with the standards and that they keep ahead of all compliance matters. We offer expert advice for RTOs experiencing difficulties meeting their compliance requirements. Since the increased regulatory focus, RTOs are finding it more and more difficult to stay abreast of all the changes and the standards and we have seen an increase in the number of RTOs requiring assistance to manage their non-compliances.

Wheretofromhere? has represented numerous RTOs in legal matters and at the Administrative Appeals Tribunal (AAT). Our extensive experience in auditing and compliance has helped many RTOs with the rectification work required after a negative ASQA audit outcome.

List of our services

  • RTO Initial Applications
  • RTO Extension of Scope
  • RTO Renewal Applications
  • RTO External Audit Preparation
  • RTO Rectification work
  • User Choice Audits
  • GTO Audits
  • e-assess online assessments
  • Learning/Training and Assessment Strategies
  • Course Accreditation
  • CRICOS Applications and Compliance
  • Training Package Transition
  • Assessment and Learning Resource Development
  • Professional Development
  • Validation/Moderation of Assessment